Monday, January 12, 2015

Samsung Refridgerator Failures




FREE CONSULTATION ON YOUR REFRIDGERATOR DEFECT CLAIM
Our office is reviewing claims involving Samsung and other companies and refridgerator failure.  Here are excerpts from a class action involving the issue. 


Samsung refrigerators that stopped cooling, allegedly because of a circuit board defect (the "defect"). Plaintiffs allege that Samsung knew about the defect but failed to disclose it. Defendants Samsung Electronics, America ("SEA") and Samsung Electronics, Co., Ltd ("SEC") (jointly "Samsung") now   move b)(6) to dismiss Plaintiffs' Third Amended Complaint. 

B. The Refrigerators
The Plaintiffs purchased Samsung [3]  refrigerators (the "Refrigerators") in their home states. Id. Weske purchased a Samsung Side-by-Side Refrigerator (model # RS262BBWP) in December 2006; Frager purchased a Samsung French Door Refrigerator (model # RF266AASH) in February 2008; Myhre purchased a Samsung Side-by-Side Refrigerator (model # RS2630WW) in November 2007; Chermak purchased a Samsung Bottom Mount Refrigerator (model # RF265ABBP); Polsean purchased a Samsung Side-by-Side Refrigerator (model # RS267LBBP); and Kean purchased a Samsung French Door Refrigerator (model # RF266AERS). Id. ¶¶ 13, 21, 30, 36, 47, 56. The Refrigerators all came with a warranty. Id. ¶ 98. The warranty for each Refrigerator (the "Warranty") covers:
manufacturing defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor on Refrigerator
Five (5) Years Parts and Labor on Sealed Refrigeration System Only*
(*Compressor, evaporator, condenser, drier, connecting tubing)
Ex. A to Declaration of James O'Hara, ECF No. 107-2. The Warranty also provides that:
NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY [4]  AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE . . . .
Id. (emphasis in original).

C. The Alleged  Defect
Plaintiffs allege that their Refrigerators stopped cooling because of a circuit board defect. TAC ¶ 6 ("While the Refrigeration Defect has caused hundreds of dollars of damage to each Plaintiff in parts, labor, and spoiled food, the Defect stems from a relatively inexpensive part: a faulty circuit board inside the Refrigerators."); ¶ 84 ("Preliminary expert analysis has determined that the control board inside Samsung's Refrigerators was not designed and/or manufactured properly."); ¶ 172 ("Samsung knew or was reckless in not knowing at the time of sale that the Refrigerators contain a defective control board, which makes the Refrigerators substantially certain to fail well in advance of their anticipated useful life."); ¶ 173 ("Samsung knew or was reckless in not knowing prior to the time that the Defect manifested in any of Plaintiffs' Refrigerators that the Refrigerators contain a defective control board, which makes the Refrigerators substantially certain to fail well in advance of their anticipated useful life."). This Defect caused the condenser. . . to develop an encasement [5]  of ice." Id. ¶ 85. When the condenser gets covered in ice, it stops dissipating heat, id. ¶ 86, and the Refrigerator stops cooling.
Depending on the Plaintiff, the loss of cooling occurred within months or years of purchase:



Weske v. Samsung Elecs., Am., Inc., 2014 U.S. Dist. LEXIS 118728, 1-6 (D.N.J. Aug. 26, 2014)

3 comments:

JCL said...

I am having my third repair on a new Samsung refrigerator. It is icing up under the vegetable bins. I am removing sheets of ice and disposing of food --three times in two years. I purchase from PC Richards in 2015--problems began after warranty expired--then had a repair...same issue year later...repair...then year later same issue....I had no luck with corporate and no luck with Samsung Support....I have photos of the ice sheets and the part they keep replacing...I am hesitant for a replacement Samsung, because this is a common problem with Samsung. I've had the refrigerator short of six years, three repairs for same issue. I am seeking a equitable remedy to replace this 'lemon' with either another make refrigerator and be compensated adequately.
Thank-you...

JCL said...

JCL said...
I am having my third repair on a new Samsung refrigerator. It is icing up under the vegetable bins. I am removing sheets of ice and disposing of food --three times in two years. I purchase from PC Richards in 2015--problems began after warranty expired--then had a repair...same issue year later...repair...then year later same issue....I had no luck with corporate and no luck with Samsung Support....I have photos of the ice sheets and the part they keep replacing...I am hesitant for a replacement Samsung, because this is a common problem with Samsung. I've had the refrigerator short of six years, three repairs for same issue. I am seeking an equitable remedy to replace this 'lemon' with either another make refrigerator and be compensated adequately.

ljs said...

I am having the same problem with my samsung refrigerator been repaired 3 times in less than 2 years. Get no where with Sansung and now my freezer is freezing over and all food is freezer burned or melted. Have all reciepts for work done and repair person coming on thursday for freezer. This fridge is mqybe 5 years old.I would like to have this repalced with another comparable "NOT' Samsung. I have called Samsung Support many times regarding this issue